Business Directory

Setur

Setur
Setur
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Domestic and international tour operations, IATA flight tickets sales, congress and seminar organizations, incoming and outgoing, duty free operations and study abroad form the framework of Setur tourism operations.
Setur visa services department where visa services are provided for all countries is the only authorized institution in Turkey that can give services for Britain visas.

BookinTurkey.com that was established in 2001 as a part of Setur Tourism Agency structure to promote tourism products and services for companies and individuals and provide on-line reservation options for such products and services was given "Turkey's Best Tourism Portal" title in 2002, 2003, 2004, 2005, and 2007. In 2004 Setur became the Turkish agent of Cruise Line, which is a major international brand and towards the end of 2005 it also became the sole agent in Turkey of one of the most prominent brands in the world, Costa Cruises.
In addition, Setur is the authorized agent for BCD Travel, Abercrombie & Kent and Orient Express in Turkey. Following the Super Brand title it gained in 2005, Setur left its significant competitors behind and was chosen as the "Most Successful Tour Operator" in 2005, 2006, and 2007 as a result of the research conducted by the world's leading economics magazine Capital with participation of 1350 managers from various companies. Setur also received "The Best International Tours" award between 2006 and 2009 as a result of the internet voting that the most established and largest tourism association in the world, SKAL INTERNATIONAL organized among its 14,000 members while receiving "The Best Tourism Agency" award in 2008.
Our indispensable target is to be
"the best"
at all times...

As a part of the Koç Holding, the significant successes Setur has been achieving in tourism sector since 1965 while reaching a broad customer portfolio with its expert staff and professional solutions make it one of the leading institutions in the whole sector. As Setur, we present services such as domestic and international flight ticket reservations, group and individual travel organizations, cruises, study abroad services, congress and seminar organizations, dealer meetings, helicopter and air taxi operations, all kinds of vehicle and boat rentals, incoming, and operation of duty free shops at our sales offices, through our sales representatives and authorized agents in addition to the virtual environment through BookinTurkey.com, a company that is open to technology and innovation.

Our Mission
Following closely the dynamic and developing tourism world and presenting our customers superior services, care and quality with a well trained professional team spirit by quickly adapting ourselves to changes.

Our Vision
Our vision is creating value for our customers, responding at their expectations with quality and stability and becoming their solution partners.
We aim to present the services you need with the same modern understanding and superior service quality and to meet your expectations in the most suitable way for your corporate structure. To this aim, we continue with our investments and develop our technological needs with our professional staff and in our corporate services unit established at our Head Office in Altunizade. Setur shares with you the advantages of being a brand as "Your Travel Consultant" in Turkey and in the world and provides a broad range and network of services thanks to its memberships at institutions such as IATA, UFTAA, and ASTA.

Setur continues its business partnerships with a number of international companies. Setur is the sole agent in Turkey of The Cruise Line which is one of the prominent global companies and also representative in Turkey for Costa Cruises which is an active company in this sector and one of the largest cruise companies in Europe. Setur has been the sole agent in Turkey of Orient Express Company since 1997.

The prominent global brand Abercrombie&Kent that operates in luxury travel sector entered into Turkish market with Setur in 2007. In 2008 with addition of the pioneer company in extraordinary travels, the Virgin Limited, to Setur group, luxury travel culture gained a new dimension. Setur is also the sole agent in Turkey of BCD TRAVEL which is among the top three companies in the global corporate market.

Setur Head Office moved to its modern building in Altunizade, Istanbul at the end of 1996. Setur is proud of its contributions to national tourism and economy with its travel agents providing different tourism services in various points of Turkey, its authorized and virtual dealers close to 100, duty free shops, and experienced staff close to 850. Setur is a member of the Koç Tourism Group under the Koç Group and has been making significant contributions to development of Turkish tourism for the 30 years it has been in operation.

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